Use video identification to verify your identity quickly and easily in the office, at home, or while out and about. Save having to take a trip to the post office in future.
What you need for video identification
- Your individual process number (available from your advisor)
- Your photo ID (ID card or passport)
- A stable internet connection
- Desktop PC, smartphone or tablet
- Camera, microphone, speaker
How it works:
- Have your identification document ready.
- Enter your personal details in the online form.
- Consent to recording and accept the terms and conditions of use.
- Select the device that you wish to use for the video identification process (smartphone, tablet or PC).
- Follow the video advisor’s instructions to complete the process.
- Images will be taken of you and of your identification document during the process.
- At the end of the process, you will receive a TAN (transaction number) by SMS which you can use to confirm the process and complete the identification.
Start Video identification